Last modified: December 9, 2009
Hyperspheric Solutions Ltd ("Hyperspheric"), the company behind the STARS 4 Schools product,
recognises that privacy is important.
This Privacy Policy applies to the STARS 4 Schools product ("www.stars4schools.com") and lets you
know how any personal information is processed and used by us. Our procedures covering
the storage and disclosure of your information are designed to comply with the Data Protection Act 1998.
If you have any questions about this Privacy Policy, please feel free to contact us through our
website or write to us at:
Hyperspheric Solutions Ltd
Compass House
Vision Park
Chivers Way
Histon
Cambridge CB24 9AD
Information we collect and how we use it
In order to provide our full range of services, we may collect the following types of information:
- Cookies – When you visit STARS 4 Schools, we send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, and tracking user trends.
- Log information – When you access STARS 4 Schools, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
- User communications – When you send email or other communications related to STARS 4 Schools, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
- Links – STARS 4 Schools may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our product.
This information is used for the provision of the STARS 4 Schools service, plus:
- Auditing, research and analysis in order to maintain, protect and improve our services.
- Ensuring the technical functioning of our network.
- Protecting the rights or property of Hyperspheric Solutions Ltd or our users.
In order to log on to STARS 4 Schools you must have supplied one or more schools with your email address or been supplied with an email address by a school. We will use such email addresses solely to allow you to log on to STARS 4 Schools and to communicate with you on the request of the appropriate school.
Choices for personal information
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, STARS 4 Schools may not function properly if your cookies are disabled.
Information sharing
Hyperspheric only shares personal information with other companies or individuals outside of Hyperspheric
only if we have a good faith belief that access, use, preservation or disclosure of such information is
reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental
request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof,
(c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm
to the rights, property or safety of Hyperspheric, its users or the public as required or permitted by law.
If Hyperspheric becomes involved in a merger, acquisition, or any form of sale of some or all of its assets,
we will ensure the confidentiality of any personal information involved in such transactions and provide notice
before personal information is transferred and becomes subject to a different privacy policy.
We may share with third parties certain pieces of aggregated, non-personal information, such as the
number of users who are using STARS 4 Schools. Such information does not identify you individually.
Please contact us at the address below for any additional questions about the management or use of personal data.
Information security
We take appropriate security measures to protect against unauthorized access to or unauthorized
alteration, disclosure or destruction of data. These include internal reviews of our data collection,
storage and processing practices and security measures, as well as physical security measures to guard
against unauthorized access to systems where we store personal data.
We restrict access to personal information to Hyperspheric employees, contractors and agents who
need to know that information in order to operate, develop or improve our services. These individuals
are bound by confidentiality obligations and may be subject to discipline, including termination and
criminal prosecution, if they fail to meet these obligations.
Data integrity
Hyperspheric processes personal information only for the purposes for which it was collected and in
accordance with this Privacy Policy. We review our data collection, storage and processing practices to
ensure that we only collect, store and process the personal information needed to provide or improve our
services or as otherwise permitted under this Policy.
Accessing and updating personal information
STARS 4 Schools only holds data about you which has been provided by schools. If this data is incorrect,
you should contact the school. Changes that the school makes to data held about you will then be
automatically reflected within STARS 4 Schools.
Enforcement
Hyperspheric regularly reviews its compliance with this Privacy Policy.
Please feel free to direct any questions or concerns regarding this Privacy Policy or
Hyperspheric's treatment of personal information by contacting us through this web site or
by writing to us at:
Hyperspheric Solutions Ltd
Compass House
Vision Park
Chivers Way
Histon
Cambridge CB24 9AD
When we receive formal written complaints at this address, it is Hyperspheric's policy to contact
the complainant regarding his or her concerns. We will cooperate with the appropriate regulatory
authorities, including local data protection authorities, to resolve any complaints regarding the transfer
of personal data that cannot be resolved between Hyperspheric and an individual.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights
under this Privacy Policy without your explicit consent, and we expect most such changes will be minor.
Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant,
we will provide a more prominent notice (including, for certain services, email notification of Privacy
Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its
effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
If you have any additional questions or concerns about this Privacy Policy, please feel free to Contact us
any time through this web site or at:
Hyperspheric Solutions Ltd
Compass House
Vision Park
Chivers Way
Histon
Cambridge CB24 9AD
